01
Computer & Laptop
Keep your everyday technology working at its best.
- PC & laptop repair
- Windows installation & upgrades
- Software setup
- Hardware, SSD & RAM upgrades
OUR SERVICES
Your IT challenges. Our everyday focus.
From a single computer to a complete business setup, practical support at your home, office or business premises.
WHAT WE DO
One partner. Your everyday IT.
Practical IT solutions for home users, businesses and growing organisations.
02
IT Support
A helping hand, at your location or remotely.
- On-site & remote support
- Troubleshooting & diagnosis
- IT consultation
- IT maintenance contracts
03
Network & Wi-Fi
Reliable connections for a more productive space.
- LAN & Wi-Fi setup
- Routers, switches & access points
- Structured cabling
- Network troubleshooting
04
Server Solutions
A dependable foundation for your business systems.
- Windows Server & file servers
- Shared folders & user permissions
- Server deployment, migration & upgrades
- Server backup & network integration
05
NAS & Storage
Your files, organised, connected and accessible.
- Synology NAS installation
- Shared storage & permissions
- PC & server backup
- Remote access, migration & expansion
06
Backup & Data
Practical protection for the data that matters.
- PC, server & NAS backup
- Backup planning
- Computer & storage migration
- Data recovery
07
Cybersecurity
Protect your devices, network and business data.
- Antivirus & endpoint protection
- Firewall setup
- Network security configuration
- Basic security reviews
08
Business IT
The right setup for your day-to-day operations.
- Microsoft 365 & Microsoft Office
- Email & domain services
- Printers, copiers & CCTV
- New office IT setup & maintenance
A LITTLE HELP, FROM ANYWHERE
Need remote
assistance?
Some issues don’t need an on-site visit. Connect with your FOCUS technician using one of our supported tools.
How remote support worksAnyDesk
A straightforward way to connect with your FOCUS technician.
Download AnyDesk (official website, opens a new tab)UltraViewer
Remote assistance for your Windows computer, guided by our team.
Download UltraViewer (official website, opens a new tab)Only share your remote-access ID and password with a FOCUS technician after support has been arranged.
LET’S GET STARTED
Tell us what
you need.
A new setup, a technical issue or a project in mind? Tell us a little about it. We’ll get back to you by email.
EMAIL USinquiry@focus.my
BASED IN
Johor Bahru, Malaysia
Home user or business, we’re here to help you find a practical next step.